Account and data deletion
Last updated: October 12, 2026
How to delete your account
In the app: Settings → Delete account. Or by email from the address the account is registered to, sent to privacy@sportevo.app, with the subject “Account deletion request”. We confirm receipt within 5 working days and permanently delete the account and the personal data linked to it within 30 days of the request. Deletion cannot be undone.
What is deleted and when
| Data | Period |
|---|---|
| Account, profile, photo | 30 days from the request |
| Player records and attachments | 30 days from the request, or earlier if the club removes the player |
| Health data | immediately on withdrawal of consent |
| Notification history | 30 days, automatically |
| Activity log | 12 months, automatically |
| Parental consent records | 5 years after the player is deleted, as proof of lawful processing |
Deleting a parent's account does not automatically delete the child's data; the parent or guardian can request that the same way without closing their own account. Data the club entered is deleted by the club as the controller (see the Privacy Policy).
Complaints
If you believe a request was not honoured, you can contact the Commissioner for Information of Public Importance and Personal Data Protection, Bulevar kralja Aleksandra 15, 11120 Belgrade, www.poverenik.rs.